Course Overview:
This interactive multimedia training course is accredited by NCC Education Services. It will teach you how to apply the IT industry standard techniques of business modeling: from understanding the simple symbol notation used to drawing an accurate business process model. This technique will enable you to identify opportunities and problem areas within any business environment and to model and assess the impact of proposed changes. The course covers the entire method: from initial investigation to verification of the diagrams you produce.
The course will run on any multimedia PC with a sound card and is presented using a combination of specially developed 3D graphics, animation and interactivity. This provides a stimulating one-on-one multimedia learning environment that is packed with interactive exercises, case studies and questions. It is made up of self-contained sections, each representing approximately 15 minutes of training, which means that it can either be used intensively or be fitted into a busy work schedule.
This course contains the following Sections:
Study Area 1 - Introduction
Introduction - Business analysis provides a foundation for the analysis, comprehension and design of new business processes. It is also a technique that underpins business process re-engineering. This course teaches candidates how to create business models that depict the current, or planned, business system and how to optimize the use of business processes within any business environment.
Study Area 2 - Modeling Simple Scenarios
Diagram Notation - This section explains the basic skills and knowledge needed to draw these diagrams, their structures and notation standards. Topics covered include: entities, data flows, processes, data stores and resource flows.
Exercise 1 - Guides the candidate through drawing a simple business process diagram for a common business scenario.
Context Diagrams - Introduces and then tests basic knowledge and skills in producing simple context diagrams as a way of documenting system boundaries.
Exercise 2 - Shows the candidate how to draw a context diagram for a simple business system.
Exercise 3 - Guides the candidate through the drawing of a context diagram for more complex business scenarios.
Study Area 3 - Conducting the Analysis
Level 1 Diagrams - This section explains how to analyze and document the main functional areas of the system under investigation, with reference to previously drawn context diagrams.
Resource Flow - Demonstrates how to identify, read and draw resource flow diagrams; this technique is a particularly useful start point where the business is concerned with the movement of physical goods or ‘resources’.
Organization Structure - Another view of a system, process or organization is from its functional perspective; this section teaches candidates to conduct this type of
analysis.
Document Flow - An organization which makes extensive use of either paper-based or
computerized documentation can be examined from a document flow perspective; this section teaches candidates to construct document flow diagrams.
Converting Document Flow - Explains the techniques used to convert the document flow diagram into the various diagrammatic components that make up a business process diagram.
Exercise 4 - This exercise involves the drawing of a level 1 business process diagram using a context diagram and a document flow diagram; a detailed case study supports the exercise.
Study Area 4 - Refining the Diagrams
Simplifying Diagrams - It is easier to produce complex and incomprehensible diagrams rather than simple but complete ones. This section explains how to simplify business process diagrams so that they are genuinely useful to everyone involved.
Top Down Expansion - Having learned and practiced the techniques for developing high level diagrams, candidates now learn to conduct top down expansion, or ‘decomposition’.
Exercise 5 - Candidates are guided through the process of drawing a level 2 business process diagram by the top down expansion of an existing level 1 diagram; this exercise is also supported by a detailed case study.
Elementary Processes - An elementary process is one which requires no further analysis and this section teaches candidates how to identify and annotate elementary processes.
Checking Diagrams - Having created business process diagrams the final and essential step is to check that they are meaningful, intelligible and complete; this section explains how to examine and verify the entire business model.
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