This multimedia CD-Rom training courses will run on any multimedia PC with a soundcard and is presented using a combination of specially developed 3D graphics, animation and interactivity. This provides a stimulating one-on-one multimedia learning environment that is packed with interactive exercises, case studies and questions.
The course is made up of self-contained sections, each representing approximately 15 minutes of training, which means that it can either be used intensively or be fitted into a busy work schedule.
This course contains the following Sections:
Study Area 1 - Introduction
Introduction - This section describes the importance of justifying meetings on the basis of their true cost, being selective about the meetings that you attend, and trying to influence all future meetings to ensure a positive outcome.
Study Area 2 - Calling a Meeting
Do you Need a Meeting - Explains why unscheduled meetings, which usually focus on a single issue, can be an efficient alternative to a formal scheduled meeting and how to decide which format is the most appropriate.
Your Goals and Objectives - Describes why it is important to have a clear objective ahead of a meeting and how to focus any case you are presenting on a clear message and not just the facts and information that support it.
Planning Your Agenda - Describes the meeting agenda which: acts as a reference against which to prepare for a meeting, provides a script for the meeting itself and represents a standard by which the meeting can be judged a success or failure.
Preparing the Venue - Discusses the importance of selecting an appropriate venue, which matches the specific requirements of the meeting and how seating arrangements can affect the atmosphere and tone of the meeting.
Study Area 3 - Controlling a Meeting
Chairing a Meeting - Describes the role of the chairperson and why the chair should always strive to be seen as impartial, focusing on the processes of the meeting rather than the substantive issues it has been called to address.
Subordinates, Peers and Superiors - Explains the different problems facing the chairperson depending on the composition of the meeting group, and discusses different strategies that are effective for chairing meetings with subordinates, peers and mixed groups.
Opening and Leading - Describes the importance of making your style of leadership clear, ensuring that that each item is dealt with in line with the agenda and that all points of view get a fair hearing.
Staying in Control - Explains how the chairperson can exert a positive influence on the mood of the meeting, the importance of responding quickly to any rise in tension and how to prevent the meeting being hijacked by someone with their own personal agenda.
Closing Effectively - Explains how the chairperson should draw the meeting to a close, making any final remarks positive and forward-looking. It also describes the actions that need to be taken with regard to the minutes and follow-up activities.
Study Area 4 - Presenting Your Case
Targeting Your Message - This section details a simple but effective method for identifying the personality types in a meeting group, and how to target your message accordingly.
Communicating Effectively - Explains how to read the body language of the other attendees, which should help you to focus your message where it can have maximum impact; keeping supporters with you, talking round those that can be swayed and trying not to alienate those who oppose your case.
Using Positive Body Language - Explains how to use positive body language to reinforce the opinions you wish to express, and how to avoid negative or intrusive non-verbal communication that may undermine your message.
Effective Audio-Visual Aids - Describes the advantages and disadvantages of the most commonly used visual aids, and how they can be used to support your contribution to a meeting.
Study Area 5 - Dealing With Conflict
Identifying Role Players - This section describes the main roles that individuals tend to adopt in meetings; how to recognize these roles, how to identify any disruptive participants and take action to prevent them from having a negative impact on the meeting.
Controlling the Factions - Explains how splitting up known factions and the use of tactical seating arrangements can defuse a potentially volatile meeting and ensure that the agreed objectives remain the priority.
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Method
of Delivery
This
product is not downloadable and must be shipped. Please select the shipping option
when completing your on-line transaction.
Commercial License Upgrade Available at $256 US
Purchase of the Commercial License enables unlimited use of the multimedia CD-Rom within your organization. To buy this upgrade you must already own a Personal License copy of the Business Meetings course. We will email you the Commercial License key that automatically upgrades your training course.
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