Auditor Training

Auditor Training

Our Training

Course Description

This two-day training course will provide participants with sufficient knowledge and practical techniques to successfully prepare, conduct and document a quality system audit in compliance with the International ISO 10011 series of Standards.

Who should receive this training?

The content of this course would be very beneficial to employees who will be conducting internal quality system audits; or must audit the organization's suppliers.

What you will learn:

Principles and Concepts

	the purpose and benefits of a quality audit;
	what are the different categories and types of audits;
	the requirements of the ISO 10011 series of standards;
	what is meant by "objective evidence";
	the duties and responsibilities of an auditor;
	what are the attributes of a good auditor;
	the duties and responsibilities of the auditee.

Methods and Techniques

	how to conduct a Pre-audit meeting and why;
	what are the three D’s of auditing;
	effective and proven investigation techniques;
	methods of sampling during a quality audit;
	how to handle difficult situations;
	the audit "wrap-up" and what is involved.

Planning and Preparation

	how to develop an audit scope and determine objectives;
	audit scheduling and notification;
	methods for preparing and using audit checklists;
	how to select, organize and coordinate an audit team.

Reports and Follow-up

	how to review and document audit findings;
	what audit reports should contain and why;
	how and to whom audit reports are distributed;
	requirements of record retention;
	who is responsible for resolving audit findings;
	how to effectively follow-up and verify corrective action.

Course Material

Each attendee will receive the RNM "Auditing Handbook". The contents of this handbook will provide the recipient with a practical source of information and guidance to quality auditing as defined within the ISO 10011 series of International Standards. Numerous topics are covered including: Audit Principles, Categories and Types, Methods and Techniques to use, how to Report results, the critical Follow-up function and how to Benefit from a quality audit. Contains examples of audit schedules, letters of notification, audit checklists, summary reports and standard forms to document audit observations. Attendees will also receive a Certificate of Completion suitable for framing.

For additional information or to request a quotation, simply send us an e-mail at Training@iso-specialists.com, or call us today at (403) 226-5356 or toll-free in North America at 1-877-650-0565.

To have more time to review all of the training programs we offer, you may want to download our Training Brochure.

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FOR TRAINING CALL: 1-877-650-0565

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